TransUnion's Branded Call Display recognized by TIME as a top invention for enhancing caller identification and reducing fraud.
Quiver AI Summary
TransUnion announced that TIME has recognized its Branded Call Display solution as one of the Best Inventions of 2026 in the Connectivity & Communication category. This solution aids consumers in distinguishing legitimate callers from the overwhelming number of fraudulent robocalls—over 50 billion annually. By allowing businesses to show their name, logo, and call purpose, Branded Call Display helps restore trust in phone interactions, improving consumer engagement and protecting against scams. It operates through telecom networks without needing app downloads, unlike traditional caller ID, and has already positively impacted various sectors, including banking and healthcare, by significantly increasing answer and callback rates. TransUnion has also expanded Branded Call Display beyond the U.S. to markets including Canada, Brazil, and India, serving over 1 billion mobile subscribers through its Trusted Call Solutions suite.
Potential Positives
- TransUnion's Branded Call Display solution received recognition from TIME as one of the Best Inventions of 2026, enhancing the company's reputation as an innovator in connectivity and communication.
- The solution empowers businesses to enhance their brand visibility and customer engagement by allowing them to display their name, logo, and purpose of the call to consumers.
- Branded Call Display has shown substantial operational impacts for organizations, with reported increases of 105% in answer rates and 83% in offer conversions, highlighting its effectiveness in improving business outcomes.
- TransUnion has successfully deployed Branded Call Display across multiple countries, impacting over 1 billion mobile subscribers, which marks significant international expansion and market penetration for the company.
Potential Negatives
- Despite being named one of TIME's Best Inventions, this recognition may not translate into immediate financial or market benefits, indicating potential risks related to actual product performance versus public perception.
- The achievement highlights the challenge of consumer trust in phone communication, suggesting ongoing concerns about security and fraud that the company must continually address.
- The press release does not mention any competitors or how TransUnion's Branded Call Display compares to similar solutions in the market, which may imply a lack of competitive differentiation.
FAQ
What is Branded Call Display by TransUnion?
Branded Call Display is a solution that helps consumers identify legitimate callers by displaying the business name, logo, and purpose of the call.
Why was Branded Call Display recognized as one of the Best Inventions of 2026?
TIME named it a Best Invention for its innovative approach to improving trust in phone communications amidst rampant robocalls and fraud.
How does Branded Call Display protect consumers?
The solution authenticates calls in real time, which helps prevent spoofing and impersonation scams while enhancing engagement for legitimate businesses.
In which countries is Branded Call Display available?
Branded Call Display is deployed in the U.S., Canada, Brazil, and India, reaching over 1 billion mobile subscribers globally.
What benefits have organizations experienced using Branded Call Display?
Organizations report a 105% lift in answer rates, up to 40% increases in callback rates, and an 83% increase in offer conversions.
Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.
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Full Release
CHICAGO, Oct. 16, 2026 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) today announced that TIME has named its Branded Call Display solution one of the Best Inventions of 2026 in the Connectivity & Communication category. The solution helps consumers identify legitimate callers amid more than 50 billion robocalls initiated by fraudsters each year.
The solution was included in the Connectivity & Communications category, which honors the inventions that transform how people connect, communicate and collaborate. Branded Call Display enables businesses to display their name, logo and reason for the call. As a result, consumers can decide more accurately whether they should answer the phone.
“Rampant fraud has created a serious trust problem for the phone channel, to the point that consumers ignore important calls they’re expecting simply because they don’t recognize the number,” said James Garvert, Executive Vice President of Fraud and Communications Solutions at TransUnion. “Branded Call Display restores that trust for consumers and creates a new opportunity for businesses to promote and protect their brands.”
Branded Call Display authenticates calls in real time, helping protect consumers from spoofing and impersonation scams while improving engagement for legitimate businesses. Consumers instantly see who is calling, why they are calling, and whether the call is verified, transforming anonymous phone interactions into verified communications.
TransUnion also shaped the call-authentication ecosystem by supporting the establishment of STIR/SHAKEN as an industry standard and developing Branded Call Display to build on that infrastructure. Unlike traditional caller ID, which bad actors can spoof, or alternatives that require an app download, Branded Call Display operates through participating telecommunications networks.
Branded Call Display has demonstrated its value by collaborating with the largest mobile operators, growing business adoption and meaningful impact on operational results. Organizations across banking, healthcare, insurance and government agencies have reported various business benefits such as a 105% lift in answer rates, increases of up to 40% in callback rates, and 83% increase in offer conversions.
The solution has delivered more than 7 billion branded-call impressions across major wireless networks. In addition to the U.S., TransUnion has deployed Branded Call Display in Canada, Brazil and India, effectively impacting over 1B mobile subscribers.
TransUnion offers Branded Call Display through its Trusted Call Solutions suite, which helps reduce fraud and improve customer engagement. Learn more about these solutions here .
About TransUnion (NYSE: TRU)
TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments, we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.
http://www.transunion.com/business
| Contact | Dave Blumberg |
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TransUnion
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[email protected]
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| Telephone | 312-972-6646 |