TTEC Digital awarded 2025 Microsoft Dynamics 365 Service Partner of the Year for excellence in AI-enabled customer solutions.
Quiver AI Summary
TTEC Holdings Inc. announced that its subsidiary, TTEC Digital, has won the 2025 Microsoft Dynamics 365 Service Partner of the Year Award, recognizing its excellence in innovation and customer solutions using Microsoft technology. CEO Dave Seybold expressed pride in the achievement, highlighting the team's commitment to delivering AI-enabled customer experience solutions that generate significant business outcomes. TTEC Digital was chosen from over 4,600 nominations and also received membership in the 2025/26 Microsoft Inner Circle for AI Business Solutions, marking its 10th consecutive year in this top tier. The accolades were announced ahead of the Microsoft Ignite event in San Francisco, showcasing TTEC's ongoing dedication to leveraging technology to enhance customer engagement and drive digital transformation.
Potential Positives
- TTEC Digital has won the prestigious 2025 Microsoft Dynamics 365 Service Partner of the Year Award, recognizing its excellence in customer solutions using Microsoft technology.
- This award reflects TTEC's commitment to AI-enabled customer experience innovations, potentially enhancing its reputation and attracting new clients.
- TTEC Digital's membership in the 2025/26 Microsoft Inner Circle for AI Business Solutions, achieved for the 10th consecutive time, signifies its position among the top 1% of Microsoft partners worldwide.
- The recognition from Microsoft elevates TTEC's status in the competitive CX technology and services market, showcasing its technological and innovative capabilities to a global audience.
Potential Negatives
- While the announcement of winning the Microsoft Dynamics 365 Service Partner of the Year Award is positive, it may indicate a reliance on a specific technology partner for achieving recognition, potentially raising concerns about the company’s independence and overall strategy.
- The press release focuses heavily on accolades and recognition, which might suggest a need to bolster the company’s image rather than convey solid business performance metrics or financial results.
- There is no mention of any challenges or competition the company faces, which could imply a lack of transparency regarding issues that may impact future performance.
FAQ
What award did TTEC Digital win in 2025?
TTEC Digital won the 2025 Microsoft Dynamics 365 Service Partner of the Year Award.
How many nominations were there for the Microsoft Partner of the Year Awards?
There were over 4,600 nominations for the Microsoft Partner of the Year Awards.
What is TTEC Digital recognized for?
TTEC Digital is recognized for providing outstanding solutions and services in Dynamics 365 Service.
How many times has TTEC Digital achieved Inner Circle membership?
TTEC Digital has achieved Inner Circle membership for 10 consecutive times.
What is the focus of TTEC Holdings, Inc.?
TTEC focuses on AI-enabled digital customer experience (CX) technology and services.
Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.
$TTEC Hedge Fund Activity
We have seen 46 institutional investors add shares of $TTEC stock to their portfolio, and 65 decrease their positions in their most recent quarter.
Here are some of the largest recent moves:
- CHARLES SCHWAB INVESTMENT MANAGEMENT INC added 465,427 shares (+52.0%) to their portfolio in Q3 2025, for an estimated $1,563,834
- MARSHALL WACE, LLP removed 385,006 shares (-71.6%) from their portfolio in Q2 2025, for an estimated $1,851,878
- D. E. SHAW & CO., INC. removed 378,611 shares (-36.4%) from their portfolio in Q2 2025, for an estimated $1,821,118
- GSA CAPITAL PARTNERS LLP added 318,589 shares (+800.7%) to their portfolio in Q3 2025, for an estimated $1,070,459
- ROYAL BANK OF CANADA added 278,481 shares (+12898.6%) to their portfolio in Q2 2025, for an estimated $1,339,493
- GOLDMAN SACHS GROUP INC removed 239,200 shares (-42.3%) from their portfolio in Q2 2025, for an estimated $1,150,552
- ALLSPRING GLOBAL INVESTMENTS HOLDINGS, LLC removed 234,980 shares (-100.0%) from their portfolio in Q3 2025, for an estimated $789,532
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Full Release
AUSTIN, Texas, Nov. 12, 2025 (GLOBE NEWSWIRE) -- TTEC Holdings Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced that TTEC Digital has won the 2025 Microsoft Dynamics 365 Service Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
“We are thrilled to be recognized as the 2025 Microsoft Dynamics 365 Service Partner of the Year. This award honors our team’s relentless commitment to delivering innovative, AI-enabled customer experience solutions that drive real business outcomes for our clients,” said Dave Seybold, CEO of TTEC Digital.
Ross Lotharius, Global Leader, Microsoft Practice at TTEC Digital, commented, “Receiving this award highlights our commitment to cultivating exceptional talent and delivering excellence at every stage. This recognition reflects our team’s passion for guiding clients into an AI-enabled future, leveraging Microsoft Dynamics 365 and Microsoft Copilot to unlock transformative value, drive innovation, and set new benchmarks for intelligent customer engagement.”
The Microsoft Partner of the Year Awards recognizes Microsoft partners that have developed and delivered outstanding Microsoft Cloud applications, services, devices, and AI innovation over the past year. Awards were classified in various categories, with honorees chosen from more than 4,600 nominations. TTEC Digital was recognized for providing outstanding solutions and services in Dynamics 365 Service, driving digital transformation and business success.
“Congratulations to all the winners and finalists of the 2025 Microsoft Partner of the Year Awards,” said Nicole Dezen, Chief Partner Officer and Corporate Vice President at Microsoft. “This year, our partners harnessed the transformative power of Microsoft’s Cloud and AI platforms to deliver transformative solutions that redefine the boundaries of innovation. The energy and ingenuity across our ecosystem continue to inspire us. The 2025 honorees exemplify what’s possible when technology and vision unite to empower customers around the world.”
TTEC Digital was also recently selected for membership in the 2025/26 Microsoft Inner Circle for AI Business Solutions . This recognition marks the 10 th consecutive time TTEC Digital has achieved Inner Circle membership – a designation awarded to only the top 1% of Microsoft partners worldwide.
The 2025 Microsoft Partner of the Year Awards are announced ahead of Microsoft Ignite, which will be held in San Francisco from November 18-21. To learn more about TTEC Digital and Microsoft, visit: https://ttecdigital.com/partners/microsoft .
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ:
TTEC
) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at
ttec.com
.
Media Contact
Meredith Matthews
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