Sagtec Global Limited launched an AI-powered robotics platform for hospitality, targeting automation and efficiency in service operations.
Quiver AI Summary
Sagtec Global Limited has launched its AI-powered robotics platform aimed at improving front-of-house operations in the hospitality sector, addressing the challenges posed by labor-intensive service roles. This innovative platform integrates autonomous robotics, AI algorithms, and real-time software to streamline operations in dining environments. Sagtec aims to secure over 500 new robotic kiosk subscriptions within the next year, leveraging rising demand in Southeast Asia and the Middle East. Key platform features include autonomous delivery, natural language ordering, and full POS integration, while the company anticipates significant growth opportunities in the global service robotics market, projected to exceed $90.1 billion by 2032. With a scalable subscription and licensing model, Sagtec is establishing itself as a leader in hospitality automation, poised for long-term revenue growth in response to expected labor shortages in the industry.
Potential Positives
- Commercial launch of an AI-powered robotics platform addressing labor-intensive service operations in the hospitality sector.
- Anticipation of over 500 new robotic kiosk subscriptions within the next 12 months, indicating strong market demand.
- Established position in the rapidly growing global service robotics market projected to exceed US$90.1 billion by 2032.
- Creation of multiple revenue streams through hardware sales, software licensing, and customization packages, suggesting a robust financial model.
Potential Negatives
- The release does not provide specific financial projections or performance metrics that can assure investors of the commercial viability of the new platform.
- There is no detailed mention of partnerships or collaborations with established players in the hospitality sector, which could raise concerns about the platform's market acceptance and integration into existing systems.
- The projected shortfall of 14 million workers in the hospitality sector indicates a significant challenge, as reliance on automation could lead to backlash from labor groups and public perception issues regarding job displacement.
FAQ
What is Sagtec Global Limited's new AI-powered platform?
Sagtec's new platform is an AI-driven robotics solution designed to enhance front-of-house operations in the hospitality sector.
How does Sagtec's platform improve restaurant operations?
The platform integrates autonomous robotics, AI algorithms, and real-time software to streamline labor-intensive service operations.
What are the key features of the new robotics platform?
Key features include autonomous navigation, multilingual voice ordering, precise robotic arms, POS integration, and customizable UI/UX.
What is Sagtec’s target market for this solution?
The platform targets the global hospitality sector, aiming for over 500 new robotic kiosk subscriptions in 12 months.
How does Sagtec plan to generate revenue from its platform?
Revenue will be generated through hardware sales, leasing subscriptions, licensing, maintenance contracts, and customization packages.
Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.
Full Release
KUALA LUMPUR, Malaysia, June 03, 2025 (GLOBE NEWSWIRE) -- Sagtec Global Limited (NASDAQ: SAGT) (“Sagtec” or the “Company”), a technology innovator in customizable software and AI systems, today announced the commercial launch of its AI-powered robotics platform, engineered to transform front-of-house operations across the global hospitality sector.
Designed to address one of the industry’s most pressing challenges: labor-intensive service operations, the platform combines autonomous robotics, proprietary AI algorithms, and real-time software orchestration. With early traction from multinational restaurant groups and franchise chains, Sagtec is positioning this solution as a foundational pillar for intelligent automation in dining environments.
“This launch represents more than just a new product; it’s a leap forward in hospitality automation. Our AI-powered platform evolves with each deployment, enhancing user experience, brand personalization, and service efficiency. We are targeting over 500 new robotic kiosk subscriptions within the next 12 months, supported by growing demand across Southeast Asia and the Middle East,” said Kevin Ng, Chairman, Executive Director, and Chief Executive Officer of Sagtec.
Key features of the platform include:
- Autonomous robotic navigation and AI-driven spatial awareness for seamless, real-time delivery in dynamic restaurant environments
- Natural language ordering with multilingual voice engagement and facial recognition
- Precision robotic arm integration for hygienic, consistent delivery
- Full point-of-sale (POS) software integration enabling real-time syncing with ordering systems
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Customizable UI/UX for brand-specific voice design, themes, and ambient behaviour.
The platform is structured to generate high-margin, recurring revenue through multiple monetization streams:
- Hardware sales and robotic leasing subscriptions
- Licensing of Sagtec’s proprietary AI software layer, including conversational and behavioral intelligence
- Predictive diagnostics and tiered maintenance contracts for optimized uptime and support
- Customization and branding packages tailored to enterprise and franchise clients
This launch marks a significant expansion of Sagtec’s total addressable market (TAM) and strengthens the Company’s long-term earnings visibility. According to Fortune Business Insights, the global service robotics market is projected to exceed US$90.1 billion by 2032, growing at a compound annual growth rate (CAGR) of 19.2% from 2025. Sagtec’s offering is strategically positioned to capitalize on this momentum, particularly as the hospitality sector faces a projected shortfall of 14 million workers by 2030, according to the World Economic Forum.
By entering the intelligent robotics space, Sagtec is establishing itself as a key AI systems provider within one of the fastest-growing automation segments. With a scalable SaaS-style licensing model, flexible hardware leasing, and enterprise-grade customization, the Company is building a defensible, multi-layered ecosystem designed to deliver predictable, repeatable revenue growth in the years ahead.
About Sagtec Global Limited
Sagtec is a leading provider of customizable software solutions, primarily serving the Food & Beverage (F&B) sector. The Company also offers software development, data management, and social media management to enhance operational efficiency across various industries. Additionally, Sagtec operates power-bank charging stations at 300 locations across Malaysia through its subsidiary, CL Technology (International) Sdn Bhd.
For more information on the Company, please log on to https://www.sagtec-global.com/ .
Contact Information:
Sagtec Global Limited Contact:
Ng Chen Lok
Chairman, Executive Director & Chief Executive Officer
Phone: +6011-6217 3661
Email: [email protected]
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/a059645c-52b1-4fe2-8a27-333130176a29
