Zoom Communications and Mitel Launch Hybrid Cloud Solution with AI Integration for Enhanced Business Communications

Zoom and Mitel launched a hybrid cloud solution integrating Zoom Workplace and AI with Mitel’s telephony platforms for enhanced communication.

Quiver AI Summary

Zoom Communications, Inc. and Mitel have announced a global launch of a hybrid cloud solution that integrates Zoom Workplace and Zoom AI Companion with Mitel’s telephony platforms, marking a significant enhancement in their strategic partnership. This solution is designed to meet the demand for unified communications by combining essential communication capabilities with advanced collaboration tools, allowing organizations to modernize their business communications effectively. The initial rollout includes compatibility with Mitel's OpenScape Voice and OpenScape 4000 platforms, with plans to expand to other MiVoice solutions by the end of 2025. This joint initiative enables businesses, especially in specialized sectors, to leverage existing investments while enhancing user experience through AI-driven tools for seamless communication. The solution is now available globally, with further developments planned under their multi-phase partnership.

Potential Positives

Zoom Communications and Mitel announced a global launch of a unique hybrid cloud solution, enhancing their strategic partnership and expanding market opportunities.
The integrated solution addresses the growing demand for hybrid unified communications, providing organizations with a powerful tool for improving productivity and collaboration.
The launch of AI-first collaboration tools positions Zoom at the forefront of innovative communication technologies, meeting modern workplace needs effectively.
The joint solution's global availability underscores the companies' commitment to delivering advanced and scalable communications solutions to a broad range of industries.

Potential Negatives

The press release highlights a recent partnership that could suggest Zoom's need to collaborate with another company, possibly indicating limitations in its own technology or market position.
The emphasis on AI integration may raise concerns about reliance on emerging technologies, which could present risks related to security and business continuity as organizations navigate their adoption.
The mention of specialized industries such as healthcare, hospitality, government, and financial services hints at Zoom's need to address industry-specific compliance and security challenges, which could complicate its service offerings.

FAQ

What is the new hybrid cloud solution from Zoom and Mitel?

The solution integrates Zoom Workplace and AI Companion with Mitel’s telephony platforms for enhanced communication and collaboration.

How will this solution benefit organizations?

This solution empowers organizations by offering seamless hybrid unified communications and exceptional collaboration features for improved productivity.

Which Mitel products are initially supported by this integration?

The integration initially supports Mitel’s OpenScape Voice and OpenScape 4000 platforms, with further support for MiVoice solutions soon.

What advantages does the AI Companion offer users?

AI Companion helps users with content creation, focus, prioritization, and quick answers, enhancing the overall experience in communication.

How does this partnership address hybrid work needs?

The partnership combines on-prem and cloud capabilities, offering flexibility for organizations to adapt to their unique communication requirements.

Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.

$ZM Congressional Stock Trading

Members of Congress have traded $ZM stock 3 times in the past 6 months. Of those trades, 3 have been purchases and 0 have been sales.

Here’s a breakdown of recent trading of $ZM stock by members of Congress over the last 6 months:

REPRESENTATIVE ROBERT BRESNAHAN has traded it 3 times. They made 3 purchases worth up to $45,000 on 01/28 and 0 sales.

To track congressional stock trading, check out Quiver Quantitative's congressional trading dashboard.

$ZM Insider Trading Activity

$ZM insiders have traded $ZM stock on the open market 63 times in the past 6 months. Of those trades, 0 have been purchases and 63 have been sales.

Here’s a breakdown of recent trading of $ZM stock by insiders over the last 6 months:

ERIC S. YUAN (Chief Executive Officer) has made 0 purchases and 28 sales selling 965,084 shares for an estimated $76,779,575.
JONATHAN CHADWICK has made 0 purchases and 6 sales selling 50,000 shares for an estimated $3,800,697.
APARNA BAWA (Chief Operating Officer) has made 0 purchases and 10 sales selling 44,494 shares for an estimated $3,265,984.
KELLY STECKELBERG (Chief Financial Officer) has made 0 purchases and 6 sales selling 40,854 shares for an estimated $2,768,260.
VELCHAMY SANKARLINGAM (Pres. of Engineering & Product) has made 0 purchases and 4 sales selling 28,387 shares for an estimated $2,118,751.
SHANE CREHAN (Chief Accounting Officer) has made 0 purchases and 7 sales selling 12,613 shares for an estimated $901,358.
JANET NAPOLITANO has made 0 purchases and 2 sales selling 4,477 shares for an estimated $310,650.

To track insider transactions, check out Quiver Quantitative's insider trading dashboard.

$ZM Hedge Fund Activity

We have seen 326 institutional investors add shares of $ZM stock to their portfolio, and 365 decrease their positions in their most recent quarter.

Here are some of the largest recent moves:

NORGES BANK added 7,665,992 shares (+495.4%) to their portfolio in Q4 2024, for an estimated $625,621,607
NIKKO ASSET MANAGEMENT AMERICAS, INC. removed 3,147,472 shares (-100.0%) from their portfolio in Q3 2024, for an estimated $219,504,697
BLACKROCK, INC. added 2,084,643 shares (+13.6%) to their portfolio in Q4 2024, for an estimated $170,127,715
ALTSHULER SHAHAM LTD added 1,523,515 shares (+286.0%) to their portfolio in Q4 2024, for an estimated $124,334,059
T. ROWE PRICE INVESTMENT MANAGEMENT, INC. added 1,247,717 shares (+24.3%) to their portfolio in Q4 2024, for an estimated $101,826,184
JPMORGAN CHASE & CO added 1,228,687 shares (+170.6%) to their portfolio in Q4 2024, for an estimated $100,273,146
QUBE RESEARCH & TECHNOLOGIES LTD removed 925,387 shares (-53.6%) from their portfolio in Q4 2024, for an estimated $75,520,833

To track hedge funds' stock portfolios, check out Quiver Quantitative's institutional holdings dashboard.

Full Release

SAN JOSE, Calif., Feb. 27, 2025 (GLOBE NEWSWIRE) -- Today, Zoom Communications, Inc. (NASDAQ: ZM) and Mitel , a global leader in business communications, announced the global launch of a unique hybrid cloud solution that integrates Zoom Workplace and Zoom AI Companion with Mitel’s flagship communications platforms, including its leading telephony solutions. This marks a significant milestone in the strategic partnership between the companies announced in September 2024.

Today, organizations are navigating the adoption of emerging technologies like AI while maintaining security, business continuity, and flexibility when modernizing business communications. This new solution is designed to meet the growing enterprise demand for hybrid unified communications (UC) deployments by offering a “best-of-both-worlds” approach that empowers organizations to deliver mission-critical communications capabilities alongside exceptional collaboration functions to enhance business productivity.

The multi-phased rollout will see Zoom’s AI-first solution integrate seamlessly with existing Mitel software and devices, starting now with global availability for Mitel’s OpenScape Voice and OpenScape 4000 platforms. This will be expanded to include MiVoice Business solutions in the coming weeks, as well as MiVoice 5000 and MX-ONE solutions before the end of 2025. Device portfolios like the OpenScape CP and the Mitel 6900 Series are now Zoom Phone certified, with the full list of certified models available here . Certification of Mitel’s OpenScape SBC is also complete, enabling compatibility with Zoom’s Bring-Your-Own-PBX (BYOP) and Bring-Your-Own-Carrier (BYOC) direct routing capabilities. Mitel Border Gateway (MBG) certification will follow in the weeks ahead.

“As businesses navigate the connectivity requirements to support hybrid work, they need solutions that unite the benefits of on-prem or single-instance cloud communications infrastructure with Zoom’s industry-leading collaboration experiences, giving them the best of both while future-proofing their organizations,” said Graeme Geddes, chief sales and growth officer at Zoom. “The AI-first solution provided by Zoom and Mitel makes connecting and collaborating seamless and efficient while giving customers the flexibility to migrate to the cloud on their own terms and with their existing Mitel devices.”

“Recent research shows 92% of mid-to-large enterprises are considering hybrid deployments, and for good reason,” said David Petts, chief sales officer at Mitel*. “In today's rapidly changing workplace, staying connected through video, chat, or voice is more important than ever and a vital part of business continuity planning. Mitel’s strategic partnership with Zoom has produced an offering that provides seamless access to these solutions while enabling compliance and security control in the most demanding use cases, industries, and geographies. With the integration of Zoom’s AI Companion, it’s a winning combination for organizations looking for an elevated collaboration experience that truly fits their overall communication needs.”

Deliver AI-first collaboration tools built for modern work
With the Zoom Workplace app fully integrated with secure Mitel telephony and devices, users can call, meet, and chat from a single solution, including the ability to escalate from a Mitel-powered call directly into a Zoom meeting. Additionally, users can brainstorm ideas, develop content, and kickstart project plans with Zoom Docs, Zoom Whiteboard, Zoom Clips, and more. AI Companion is woven throughout to help users jumpstart content creation, stay focused, prioritize what’s important, and get answers fast.

Maintain control and maximize current investments
With the joint hybrid solution, users can maintain unmatched control over mission-critical activities like release schedules, configurations, updates, system changes, and telephony while leveraging existing investments without isolation. For organizations in specialized industries like healthcare, hospitality, government, and financial services, this means having the ability to continue to leverage existing Mitel-certified vertical integrations along with specialized devices and workflows for frontline workers.

Blend on-prem and cloud capabilities to suit an organization’s unique requirements
The hybrid architecture from Zoom and Mitel provides users with a simple approach to blending on-prem with the right mix of private and public cloud on their terms to meet their unique needs. It gives organizations the flexibility, tools, and resilience they need to future-proof their current systems while maintaining reliability throughout the process. Additionally, using the Zoom Workplace app, users will have access to a consistent modern user experience every step of the way. If UCaaS is ultimately their preferred deployment model, they can easily bring their certified Mitel devices with them.

Jim Lundy, Founder & CEO of Aragon Research, confirms that “The Mitel-Zoom partnership is a game changer, offering businesses a path to hybrid communications with AI collaboration and communications capabilities."

The joint solution is now available to customers worldwide. Further advanced capabilities are underway as part of the multi-phase partnership plan. For more information about the joint solution, please visit https://www.mitel.com/products/zoom-workplace .

* According to a June 2024 global survey of 1,954 organizations conducted by Mitel and Techaisle.

About Zoom
Zoom’s mission is to provide one platform that delivers limitless human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ: ZM) and headquartered in San Jose, California. Get more information at zoom.com .

About Mitel
Mitel is a global leader in business communications, providing businesses with advanced communication, collaboration, and contact center solutions. With more than 70 million users across over 100 countries, Mitel empowers organizations to connect, communicate, and collaborate seamlessly, with the flexibility and choice they need to thrive, both now and for the future. Through proven experience and innovative solutions, Mitel delivers communications without compromise. For more information, go to www.mitel.com and follow us on LinkedIn .

Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners.

Zoom Public Relations
Karen Modlin
[email protected]

Mitel Public Relations
Trever Kerr, Americas
Sandrine Quinton, Europe and Asia
[email protected]