Teladoc Health launched a solution enhancing workplace safety in hospitals, using AI for early intervention against violence.
Quiver AI Summary
Teladoc Health has announced the launch of a new solution aimed at addressing workplace violence in hospitals and health systems, part of its Clarity™ monitoring solution that utilizes AI technology. This innovative offering is designed to help care teams monitor environments and respond to incidents of violence, which have been reported as increasing among healthcare workers, with over 80% of nurses experiencing such events. The solution analyzes video and audio signals to identify aggressive behavior and provides timely alerts for early intervention. This advancement aims to enhance safety for healthcare workers and improve operational efficiency within healthcare settings. The implementation of this capability will begin with select hospitals in Q1 2026.
Potential Positives
- Teladoc Health is addressing a critical issue of workplace violence in healthcare, which affects the safety of care teams and patient wellbeing, positioning the company as a leader in innovative healthcare solutions.
- The introduction of AI-enabled technology within its Clarity™ monitoring solution demonstrates Teladoc's commitment to enhancing safety and providing proactive responses to potential threats in healthcare settings.
- This new offering highlights Teladoc's responsiveness to the increasing concerns around workplace safety, leveraging real-time technology to improve care environments, which can enhance the company's reputation and attract partnerships with hospitals and health systems.
- The implementation of the solution with select hospitals and health systems planned for Q1 2026 signals proactive expansion and collaboration opportunities, potentially leading to increased market share and revenue growth for Teladoc Health.
Potential Negatives
- The press release emphasizes the growing issue of workplace violence in healthcare, highlighting that over 80% of nurses have experienced it, which underscores a significant challenge for the industry and implies a need for urgent intervention.
- The requirement for a new AI-enabled solution to address workplace violence may reflect poorly on existing safety measures within hospitals, suggesting that current systems are inadequate.
- The substantial financial impact of workplace violence, costing hospitals over $18 billion annually, raises concerns about the overall safety environment in healthcare settings and the potential inefficacy of traditional intervention methods.
FAQ
What is Teladoc Health's new workplace violence solution?
Teladoc Health launched an AI-enabled solution within its Clarity™ monitoring system to address workplace violence in hospitals.
How does the solution help improve hospital safety?
The solution uses video and audio analysis to detect threatening behavior and enables early intervention by care teams.
When will the new capability be implemented in hospitals?
The workplace safety capability will be implemented in select hospitals and health systems in Q1 2026.
What statistics highlight the issue of workplace violence in healthcare?
Over 80% of nurses have experienced workplace violence, and healthcare workers are five times more at risk than others.
How does Teladoc aim to transform healthcare safety practices?
Teladoc's solution focuses on proactive engagement using AI, rather than relying solely on traditional reactive safety tools.
Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.
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Full Release
NEW YORK, Oct. 14, 2025 (GLOBE NEWSWIRE) -- Teladoc Health (NYSE: TDOC), the global leader in virtual care, today announced the launch of a new offering to help hospitals and health systems address workplace violence. This is the latest innovation within Teladoc Health's Clarity™ monitoring solution, which includes AI-enabled software, hardware and services that empower care teams to monitor care settings and quickly direct the right resources. The solution serves multiple use cases including virtual sitting and now virtual workplace safety intervention.
Workplace violence is a growing challenge facing hospitals. A recent survey found more than 80% of nurses have experienced workplace violence, and nearly half say violence has increased in recent years. According to the latest data from the Bureau of Labor Statistics , healthcare workers are five times more likely to experience workplace violence, compared to employees in other industries. Additionally, workplace and community violence costs hospitals more than $18 billion annually, according to a recent report from the American Hospital Association .
The new capability uses video and audio clues to analyze facial expressions, sense threatening gestures, and detect aggressive language. As an incident is escalating, the solution will provide intelligent, timely notifications to the appropriate care teams and staff to enable early intervention. It will actively identify specific safety risks, such as a person aggressively stepping into a nurse’s space or tampering with medical equipment.
“Healthcare workplace violence is a persistent and growing threat impacting care team safety, patient wellbeing, and health system operations,” said Andy Puterbaugh, President, Hospital and Health Systems at Teladoc Health. “While traditional tools are often reactive—relying on human vigilance or panic buttons—our new workforce safety capability is purpose-built to transform insights into action, using AI to empower early intervention and improve the safety of everyone in the care setting.”
The solution will be implemented with select hospitals and health systems in Q1 2026 as part of Teladoc Health’s partner development program.
For more information about Teladoc Health’s integrated virtual care solutions for hospitals and health systems, click here .
About Teladoc Health
Teladoc Health (NYSE: TDOC) is the global leader in virtual care. The company is delivering and orchestrating care across patients, care providers, platforms, and partners — transforming virtual care into a catalyst for how better health happens. Through our relationships with health plans, employers, providers, health systems and consumers, we are enabling more access, driving better outcomes, extending provider capacity and lowering costs. Learn more at teladochealth.com .
Media
Lou Serio
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202-569-9715
