TTEC wins Gold for RealSkill AI program, enhancing workforce readiness through AI simulations and immediate feedback.
Quiver AI Summary
TTEC, a prominent global consulting and technology firm, has been awarded Gold in the 2026 Brandon Hall Group HCM Excellence Awards for its RealSkill™: AI-Driven Workforce Readiness program, which focuses on the effective use of AI in employee training. This innovative program utilizes AI-powered simulations and personalized feedback to provide employees with practical training opportunities that enhance their skills in real-world scenarios. TTEC’s approach aims to bridge the gap between traditional training methods and actual job performance, fostering a more engaged and competent workforce. The recognition highlights TTEC's commitment to meaningful applications of AI in developing workforce capabilities, further building on earlier accolades for their AI-enabled learning initiatives.
Potential Positives
- TTEC has been awarded Gold in the 2026 Brandon Hall Group HCM Excellence Awards for its RealSkill™: AI-Driven Workforce Readiness program, highlighting its excellence in using AI for learning and workforce development.
- The RealSkill program provides employees with AI-powered simulations and personalized feedback, enhancing their training experience and improving on-the-job performance.
- This recognition reflects TTEC's commitment to innovative human capital management and its effectiveness in integrating AI into workforce readiness, reinforcing its leadership in the industry.
- The award builds on TTEC's previous recognition earlier this year, underscoring the company's consistent performance in advancing AI-powered learning solutions.
Potential Negatives
- Lack of information on specific outcomes or metrics from the RealSkill program, which may lead to skepticism about the effectiveness of the AI-driven training approach.
- Heavy reliance on AI for employee training could raise concerns about the adequacy of human oversight in skills development and workforce readiness.
- The press release does not address any potential challenges or limitations faced during the implementation of the RealSkill program, which may indicate an oversight in their communication strategy.
FAQ
What award did TTEC win in 2026?
TTEC won Gold in the 2026 Brandon Hall Group HCM Excellence Awards for Best Use of AI for Learning.
What is the RealSkill program?
RealSkill is TTEC's AI-Driven Workforce Readiness program that offers realistic training simulations for employees.
How does RealSkill use AI?
RealSkill employs AI-powered simulations and personalized feedback to enhance employee training and performance.
What impact does RealSkill aim to achieve?
The program helps bridge traditional training and on-the-job performance, boosting employee confidence and proficiency.
Who are TTEC's clients?
TTEC serves over 100 enterprise clients, including well-known brands and supports 25,000 frontline agents globally.
Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.
$TTEC Insider Trading Activity
$TTEC insiders have traded $TTEC stock on the open market 4 times in the past 6 months. Of those trades, 4 have been purchases and 0 have been sales.
Here’s a breakdown of recent trading of $TTEC stock by insiders over the last 6 months:
- MARC HOLTZMAN has made 4 purchases buying 173,056 shares for an estimated $420,255 and 0 sales.
To track insider transactions, check out Quiver Quantitative's insider trading dashboard. You can access data on insider stock transactions through the Quiver Quantitative API insider transaction endpoint.
$TTEC Revenue
$TTEC had revenues of $455.5M in Q2 2026. This is a decrease of -11.31% from the same period in the prior year.
You can track TTEC financials on Quiver Quantitative's TTEC stock page.
You can access data on TTEC stock through the Quiver Quantitative API.
$TTEC Hedge Fund Activity
We have seen 47 institutional investors add shares of $TTEC stock to their portfolio, and 65 decrease their positions in their most recent quarter.
Here are some of the largest recent moves:
- SIXTH STREET PARTNERS MANAGEMENT COMPANY, L.P. added 1,079,767 shares (+inf%) to their portfolio in Q2 2026, for an estimated $2,094,747
- BLACKROCK, INC. removed 983,356 shares (-63.9%) from their portfolio in Q2 2026, for an estimated $1,907,710
- MARSHALL WACE, LLP added 579,586 shares (+inf%) to their portfolio in Q2 2026, for an estimated $1,124,396
- AQR CAPITAL MANAGEMENT LLC added 507,553 shares (+398.0%) to their portfolio in Q2 2026, for an estimated $984,652
- CHARLES SCHWAB INVESTMENT MANAGEMENT INC removed 448,476 shares (-29.3%) from their portfolio in Q2 2026, for an estimated $870,043
- FEDERATED HERMES, INC. removed 337,133 shares (-13.3%) from their portfolio in Q2 2026, for an estimated $654,038
- STATE STREET CORP removed 308,151 shares (-75.4%) from their portfolio in Q2 2026, for an estimated $597,812
To track hedge funds' stock portfolios, check out Quiver Quantitative's institutional holdings dashboard. You can access data on hedge funds moves and 13F filings through the Quiver Quantitative API 13F endpoint.
Full Release
AUSTIN, Texas, Aug. 24, 2026 (GLOBE NEWSWIRE) -- TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has been awarded Gold in the 2026 Brandon Hall Group™ HCM Excellence Awards for Best Use of AI for Learning . The recognition honors TTEC’s RealSkill™: AI-Driven Workforce Readiness program.
RealSkill uses AI-powered simulations, personalized feedback, and coaching to give employees realistic opportunities to practice skills before applying them in live customer interactions. The approach helps bridge the gap between traditional training and on-the-job performance while giving employees a more engaging and practical way to build confidence and proficiency.
“AI is changing how work gets done, but technology alone does not create a more capable workforce,” said Julie Stone, group vice president and chief learning officer at TTEC . “RealSkill puts AI to work in a practical way, giving people a safe environment to practice, build confidence, receive immediate feedback, and become ready for the moments that matter. This recognition reflects our commitment to making AI meaningful for people and performance.”
From training to real-world readiness
RealSkill is designed around the idea that employees learn more effectively when they can practice in realistic situations and receive feedback in the moment. AI-powered simulations recreate customer interactions and other workplace scenarios, allowing employees to practice repeatedly and identify opportunities to improve. This customized and adaptive approach has helped brands improve proficiency, reduce costs, and improve employee experience.
The solution is part of TTEC’s broader AI-driven workforce performance ecosystem, which supports more than 100 enterprise clients and 25,000 frontline agents globally. By connecting learning to real-world performance, TTEC helps organizations build workforce capabilities while adapting training to changing customer and business needs.
The Brandon Hall Group HCM Excellence Awards recognize organizations for innovative and effective human capital management programs that demonstrate business impact. This is TTEC’s latest Brandon Hall recognition for advancing AI-powered learning. Earlier this year, TTEC received Gold in the Brandon Hall Group Technology Excellence Awards for its Learning Wizards Suite , an AI-enabled learning design ecosystem.
About TTEC
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-generation digital technology, the Company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company also delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back-office, and fraud prevention services. Founded in 1982, TTEC’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company’s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit https://ttec.com .
Media Contact
Meredith Matthews
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