Concentrix Corporation Achieves Leader and Star Performer Status in Everest Group's 2025 Global Customer Experience Management PEAK Matrix Assessment

Concentrix Corporation recognized as a Leader and Star Performer in Everest Group's 2025 Global CXM Services Assessment.

Quiver AI Summary

Concentrix Corporation, a leader in technology and services, has been recognized as a Leader and Star Performer in Everest Group's Global Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025 for its successful customer experience transformations. This marks the first time Concentrix has received such recognition, underscoring its reputation built over two decades for enhancing brand experiences through AI-driven innovation and expertise. The assessment evaluates top digital customer experience providers on their market impact, performance, and dedication to data privacy and security. Concentrix's extensive global workforce, multiple acquisitions, and advanced AI platforms like iX Hello™ and iX Hero™ contribute to its operational excellence and proactive client engagement. Chris Caldwell, Concentrix's President and CEO, emphasized the company's role in transforming client operations amid rising expectations and technological advancements, further validating their commitment to delivering value and innovative outcomes.

Potential Positives

Concentrix has been recognized as a Leader and Star Performer in Everest Group’s Global Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025, highlighting its strong position in the customer experience market.
The company’s success is attributed to its innovative AI-first platforms and extensive global workforce, enhancing its operational excellence and capability to drive customer experience transformations.
This recognition affirms Concentrix's long-standing reputation of over 20 years in delivering exceptional brand experiences for top global clients, boosting its credibility and attractiveness to potential new clients.

Potential Negatives

While the press release highlights Concentrix's recognition as a Leader and Star Performer, it does not provide specific details on how this ranking will directly impact the company’s financial performance or client retention rates, leaving stakeholders uncertain about tangible benefits.
The reliance on forward-looking statements raises concerns about the inherent risks and uncertainties associated with the company's ability to execute its strategy, which could lead to a disconnect between expectations and actual outcomes.
There is a lack of transparency regarding potential competitive pressures in the CXM services market, which could affect Concentrix’s long-term sustainability and growth in the industry.

FAQ

What recognition did Concentrix receive in 2025?

Concentrix was named a Leader and Star Performer in Everest Group’s Global CXM Services PEAK Matrix® Assessment 2025.

How long has Concentrix been helping clients?

Concentrix has been helping clients for over 20 years to design and run brand experiences.

What innovations does Concentrix utilize for customer experience?

Concentrix utilizes AI-first innovations like iX Hello™ and iX Hero™ to enhance customer experiences.

What is the focus of Concentrix's services?

Concentrix focuses on intelligent transformations to elevate brands and optimize customer engagement.

Where can I learn more about Concentrix's CXM services?

More information can be found in the Everest Group report and on Concentrix's website.

Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.

$CNXC Insider Trading Activity

$CNXC insiders have traded $CNXC stock on the open market 16 times in the past 6 months. Of those trades, 1 have been purchases and 15 have been sales.

Here’s a breakdown of recent trading of $CNXC stock by insiders over the last 6 months:

OLIVIER DUHA has made 0 purchases and 10 sales selling 108,843 shares for an estimated $5,274,970.
CORMAC J TWOMEY (EVP, Global Ops & Delivery) has made 0 purchases and 5 sales selling 2,500 shares for an estimated $135,615.
CHRISTOPHER A CALDWELL (President and CEO) purchased 1,000 shares for an estimated $46,000

To track insider transactions, check out Quiver Quantitative's insider trading dashboard.

$CNXC Hedge Fund Activity

We have seen 169 institutional investors add shares of $CNXC stock to their portfolio, and 203 decrease their positions in their most recent quarter.

Here are some of the largest recent moves:

AQR CAPITAL MANAGEMENT LLC added 875,556 shares (+25.5%) to their portfolio in Q2 2025, for an estimated $46,277,512
DIMENSIONAL FUND ADVISORS LP added 552,890 shares (+51.0%) to their portfolio in Q2 2025, for an estimated $29,223,000
DEPRINCE RACE & ZOLLO INC removed 501,339 shares (-100.0%) from their portfolio in Q2 2025, for an estimated $26,498,272
CAUSEWAY CAPITAL MANAGEMENT LLC removed 409,812 shares (-100.0%) from their portfolio in Q1 2025, for an estimated $22,801,939
ARROWSTREET CAPITAL, LIMITED PARTNERSHIP added 381,497 shares (+247.2%) to their portfolio in Q2 2025, for an estimated $20,164,023
CAPITAL MANAGEMENT CORP /VA added 325,993 shares (+inf%) to their portfolio in Q2 2025, for an estimated $17,230,360
ALYESKA INVESTMENT GROUP, L.P. removed 292,091 shares (-56.7%) from their portfolio in Q2 2025, for an estimated $15,438,469

To track hedge funds' stock portfolios, check out Quiver Quantitative's institutional holdings dashboard.

$CNXC Analyst Ratings

Wall Street analysts have issued reports on $CNXC in the last several months. We have seen 3 firms issue buy ratings on the stock, and 0 firms issue sell ratings.

Here are some recent analyst ratings:

Canaccord Genuity issued a "Buy" rating on 06/30/2025
Barrington Research issued a "Outperform" rating on 06/27/2025
Baird issued a "Outperform" rating on 06/26/2025

To track analyst ratings and price targets for $CNXC, check out Quiver Quantitative's $CNXC forecast page.

$CNXC Price Targets

Multiple analysts have issued price targets for $CNXC recently. We have seen 4 analysts offer price targets for $CNXC in the last 6 months, with a median target of $67.0.

Here are some recent targets:

Joseph Vafi from Canaccord Genuity set a target price of $80.0 on 06/30/2025
Ruplu Bhattacharya from B of A Securities set a target price of $61.0 on 06/27/2025
Vincent Colicchio from Barrington Research set a target price of $62.0 on 06/27/2025
David Koning from Baird set a target price of $72.0 on 06/26/2025

Full Release

NEWARK, Calif., Sept. 16, 2025 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC ), a global technology and services leader, today announced that its customer experience transformations for the world’s best brands have positioned the company for the first time as a Leader and Star Performer in Everest Group’s Global Customer Experience Management (CXM) Services PEAK Matrix ^® Assessment 2025.

For more than 20 years, clients have trusted Concentrix to design, build, and run brand experiences that outpace the competition. This latest recognition highlights the company’s proven track record of helping its clients deliver moments that matter for their customers using AI-first innovation and deep brand experience expertise.

The assessment spotlights top providers of digital customer experience solutions, measuring not only their market impact and ability to deliver, but also their commitment to data privacy, security, and year-over-year performance gains.

“Concentrix continues to reinforce its position as a Leader in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025 – Global through its ability to combine scale, digital innovation, and global reach,” said David Rickard, Partner, Everest Group. “Its extensive workforce spread across key global locations, expansion through multiple acquisitions, and industry-leading AI-first platforms such as iX Hello™ and iX Hero™ have bolstered its commitment to operational excellence, proactive client engagement, and driving next-generation CX transformation across industries globally, helping it to earn Star Performer status.”

“Rising expectations and rapid innovation with AI are reshaping the very DNA of every customer engagement. We help our clients intelligently transform their operating models—elevating their brands from ordinary to extraordinary,” said Chris Caldwell, President and CEO of Concentrix. “We’re proud that Everest Group has recognized the breadth of our innovation and commitment to delivering differentiated outcomes and measurable value.”

For more information on Concentrix’ CXM services, see the Everest Group report.

About us: Powering a World That Works
Concentrix Corporation (NASDAQ: CNXC), a Fortune 500 ^® company, is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more.

Media Contact:
Marketing & Communications
Concentrix Corporation
[email protected]

From Fortune. ©2025 Fortune Media (USA) Corporation. All rights reserved. Used under license. Fortune and Fortune 500 are registered trademarks of Fortune Media (USA) Corporation and are used under license. Fortune and Fortune Media (USA) Corporation are not affiliated with, and do not endorse products or services of, Concentrix.

Safe Harbor Statement
This news release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regarding the company’s capabilities and positioning to deliver business outcomes and solve challenges for its clients, and statements that include words such as believe, expect, may, will, provide, could and should and other similar expressions. These forward-looking statements are inherently uncertain and involve substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Risks and uncertainties include, among other things, risks related to the company’s ability to successfully execute its strategy, competitive conditions in the company’s industry, and other factors contained in the Company’s Annual Report on Form 10-K for the fiscal year ended November 30, 2024 filed with the Securities and Exchange Commission and subsequent SEC filings. We do not undertake a duty to update forward-looking statements, which speak only as of the date on which they are made.

Copyright © 2025 Concentrix Corporation and its subsidiaries. All rights reserved. Concentrix, the Concentrix logo, and all other Concentrix company, product and services word and design marks and slogans are trademarks or registered trademarks of Concentrix Corporation and its subsidiaries. Other names and marks are the property of their respective owners.

Disclaimer
Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports .

About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com .