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Freshworks Inc. Class A Common Stock


FRSH: Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CX and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and better serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.


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  • Patent Title: Dynamic load-balance of multi-channel requests Jun. 06, 2023
  • Patent Title: Integrated system for entity deduplication Feb. 21, 2023
  • Patent Title: Database system Jan. 31, 2023
  • Patent Title: Collaboratively annotating streaming videos on mobile devices Oct. 25, 2022
  • Patent Title: Incremental clustering Jul. 26, 2022
  • Patent Title: Noise reduction and smart ticketing for social media-based communication systems May. 10, 2022
  • Patent Title: Noise reduction and smart ticketing for social media-based communication systems Mar. 30, 2021
  • Patent Title: System and apparatus for generation of multiple automated ephemeral chat messages Oct. 06, 2020
  • Patent Title: Automatic annotation of social media communications for noise cancellation Sep. 22, 2020
  • Patent Title: Updatable message channels/topics for customer service interaction Jan. 21, 2020
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