ServiceNow Inc. (NOW) stock falls on Q4 2025 Earnings

ServiceNow Inc. (NOW) reported fourth-quarter 2025 results with total revenue of $3.57 billion, representing a 20.7% year-over-year increase.

Revenue: $3.57 billion, up 20.7% year-over-year.

Gross profit: $2.73 billion, up 17.5% year-over-year.

Operating profit: $443 million, up 18.5% year-over-year.

Net income attributable to common shareholders: $401 million, up 4.4% year-over-year.

Diluted earnings per share: $0.38, up 2.7% year-over-year.

Cash flow and balance-sheet metrics showed strength, supporting liquidity and operating resilience.

Cash from operating activities: $2.24 billion, up 36.9% year-over-year.

Purchases of property, plant and equipment (capex): $238 million (cash outflow), down 5.9% year-over-year.

Cash and cash equivalents: $3.73 billion, up 61.7% year-over-year.

Total liabilities: $13.07 billion, up 21.4% year-over-year.

Compared with analyst expectations, revenue slightly exceeded forecasts while earnings per share missed materially.

Reported revenue of $3.57 billion vs. estimate of $3.56 billion (small beat).

Reported diluted EPS of $0.38 vs. estimate of $0.89 (well below expectations).

Shares were down 6.48% since market close following the release.

Note: This financials data is sourced from a third-party provider and has not been independently verified by Quiver.

ServiceNow Inc. Insider Trading Activity

ServiceNow Inc. insiders have traded $NOW stock on the open market 53 times in the past 6 months. Of those trades, 0 have been purchases and 53 have been sales.

Here’s a breakdown of recent trading of $NOW stock by insiders over the last 6 months:

WILLIAM R MCDERMOTT (Chairman & CEO) has made 0 purchases and 21 sales selling 7,410 shares for an estimated $6,765,870.
GINA MASTANTUONO (President and CFO) has made 0 purchases and 5 sales selling 2,970 shares for an estimated $2,545,148.
JACQUELINE P CANNEY (Chief People & AI Enblmt. Off.) has made 0 purchases and 7 sales selling 2,448 shares for an estimated $2,115,617.
NICHOLAS TZITZON (Vice Chairman) has made 0 purchases and 2 sales selling 2,241 shares for an estimated $1,921,163.
RUSSELL S ELMER (General Counsel) has made 0 purchases and 5 sales selling 2,142 shares for an estimated $1,879,472.
PAUL FIPPS (President, Global Customer Ops) has made 0 purchases and 2 sales selling 1,757 shares for an estimated $1,549,352.
ANITA M SANDS has made 0 purchases and 6 sales selling 1,097 shares for an estimated $1,003,873.
PAUL EDWARD CHAMBERLAIN has made 0 purchases and 2 sales selling 600 shares for an estimated $500,400.
KEVIN THOMAS MCBRIDE (Principal Accounting Officer) has made 0 purchases and 2 sales selling 560 shares for an estimated $474,390.
LAWRENCE JACKSON sold 265 shares for an estimated $214,708

To track insider transactions, check out Quiver Quantitative's insider trading dashboard.

ServiceNow Inc. Hedge Fund Activity

We have seen 1,179 institutional investors add shares of ServiceNow Inc. stock to their portfolio, and 1,002 decrease their positions in their most recent quarter.

Here are some of the largest recent moves:

NORDEA INVESTMENT MANAGEMENT AB added 3,743,087 shares (+388.7%) to their portfolio in Q4 2025, for an estimated $573,403,497
UBS AM, A DISTINCT BUSINESS UNIT OF UBS ASSET MANAGEMENT AMERICAS LLC added 2,388,017 shares (+78.8%) to their portfolio in Q3 2025, for an estimated $2,197,644,284
SG AMERICAS SECURITIES, LLC added 1,789,388 shares (+11128.7%) to their portfolio in Q4 2025, for an estimated $274,116,347
DEKABANK DEUTSCHE GIROZENTRALE removed 1,665,776 shares (-80.0%) from their portfolio in Q4 2025, for an estimated $255,180,225
BANK OF AMERICA CORP /DE/ removed 1,304,002 shares (-39.0%) from their portfolio in Q3 2025, for an estimated $1,200,046,960
JPMORGAN CHASE & CO added 1,290,172 shares (+19.5%) to their portfolio in Q3 2025, for an estimated $1,187,319,488
FMR LLC removed 1,069,218 shares (-23.4%) from their portfolio in Q3 2025, for an estimated $983,979,941

To track hedge funds' stock portfolios, check out Quiver Quantitative's institutional holdings dashboard.

ServiceNow Inc. Government Contracts

We have seen $749,146 of award payments to $NOW over the last year.

Here are some of the awards which we have have seen pay out the most over the last year:

SOFTWARE LICENSE RENEWAL: $749,146

To track government contracts to publicy traded companies, check out Quiver Quantitative's government contracts dashboard.

ServiceNow Inc. Congressional Stock Trading

Members of Congress have traded $NOW stock 8 times in the past 6 months. Of those trades, 4 have been purchases and 4 have been sales.

Here’s a breakdown of recent trading of $NOW stock by members of Congress over the last 6 months:

SENATOR MARKWAYNE MULLIN has traded it 2 times. They made 2 purchases worth up to $65,000 on 12/29, 09/24 and 0 sales.
REPRESENTATIVE JOSH GOTTHEIMER sold up to $15,000 on 12/17.
REPRESENTATIVE GILBERT RAY CISNEROS, JR. has traded it 2 times. They made 1 purchase worth up to $15,000 on 10/17 and 1 sale worth up to $15,000 on 11/07.
REPRESENTATIVE VAL T. HOYLE sold up to $15,000 on 08/19.
REPRESENTATIVE LISA C. MCCLAIN has traded it 2 times. They made 1 purchase worth up to $15,000 on 08/04 and 1 sale worth up to $15,000 on 08/13.

To track congressional stock trading, check out Quiver Quantitative's congressional trading dashboard.

ServiceNow Inc. Analyst Ratings

Wall Street analysts have issued reports on $NOW in the last several months. We have seen 12 firms issue buy ratings on the stock, and 1 firms issue sell ratings.

Here are some recent analyst ratings:

BMO Capital issued a "Outperform" rating on 01/21/2026
Mizuho issued a "Outperform" rating on 01/21/2026
RBC Capital issued a "Outperform" rating on 01/05/2026
BTIG issued a "Buy" rating on 12/22/2025
Keybanc issued a "Underweight" rating on 12/15/2025
JP Morgan issued a "Overweight" rating on 10/30/2025
UBS issued a "Buy" rating on 10/30/2025

To track analyst ratings and price targets for ServiceNow Inc., check out Quiver Quantitative's $NOW forecast page.

ServiceNow Inc. Price Targets

Multiple analysts have issued price targets for $NOW recently. We have seen 20 analysts offer price targets for $NOW in the last 6 months, with a median target of $212.5.

Here are some recent targets:

Samad Samana from Jefferies set a target price of $175.0 on 01/23/2026
Tyler Radke from Citigroup set a target price of $235.0 on 01/22/2026
Allan Verkhovski from BTIG set a target price of $200.0 on 01/22/2026
Gregg Moskowitz from Mizuho set a target price of $190.0 on 01/21/2026
Keith Bachman from BMO Capital set a target price of $175.0 on 01/21/2026
Brian Schwartz from Oppenheimer set a target price of $175.0 on 01/21/2026
Karl Keirstead from UBS set a target price of $170.0 on 01/20/2026