Rapid7 launched the PACT Partner Program to support partners with resources for enhanced cybersecurity solutions.
Quiver AI Summary
Rapid7, Inc. has launched its new PACT Partner Program aimed at enhancing support for its partners in addressing the growing security needs of customers amid a complex threat landscape. The program offers a structured framework including a modernized Partner Portal, tailored engagement programs, specializations, and a new Partner Training Academy to provide resources and training to partners. The PACT Program introduces new tiers and classifications to recognize partner performance and aims to foster collaboration across various partner types such as resellers and service providers. Key industry players have praised the initiative, highlighting its potential to drive growth and effectiveness in cybersecurity solutions.
Potential Positives
- The launch of the new PACT Partner Program enhances Rapid7's support for its global partner community, aiming to better equip them to address the complex security needs of customers.
- The program incorporates a modernized Partner Portal, which facilitates real-time collaboration and deeper engagement between Rapid7 and its partners, improving overall efficiency.
- The introduction of the Partner Training Academy aims to elevate partners’ technical knowledge and customer service capabilities, ultimately leading to increased customer value and satisfaction.
- The PACT Program's structured tiers and classifications are designed to empower partners, set clear performance expectations, and offer rewards, which may enhance profitability and business growth opportunities for all partner types.
Potential Negatives
- The announcement of the new PACT Partner Program might indicate a need for Rapid7 to reinforce its partner ecosystem, suggesting potential past weaknesses in partner support or engagement.
- The report does not provide clear metrics or outcomes from previous initiatives, which could raise concerns about the effectiveness of their existing partner programs and their ability to achieve desired results.
- The emphasis on enhancing training and engagement for partners may reflect a recognition that partners currently lack sufficient skills or resources to effectively sell and support Rapid7's offerings, indicating potential gaps in market readiness.
FAQ
What is the Rapid7 PACT Partner Program?
The Rapid7 PACT Partner Program is a new initiative designed to provide partners with tools, training, and resources for enhanced cybersecurity support.
How does the PACT Program benefit partners?
The PACT Program offers tailored engagement opportunities, a modernized Partner Portal, and a Partner Training Academy to enhance partner success and growth.
What are the main features of the PACT Program?
Main features include a modernized Partner Portal, MSSP and Service Delivery specializations, and competency-based courses through the Partner Training Academy.
Who can participate in the PACT Partner Program?
The program is designed for all types of partners, including resellers, distributors, systems integrators, and service providers.
Why is the PACT Program important for cybersecurity?
The PACT Program addresses the growing complexity and evolution of cyber threats, helping partners provide robust security solutions for their customers.
Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.
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Full Release
BOSTON, Feb. 05, 2025 (GLOBE NEWSWIRE) -- Rapid7, Inc. (NASDAQ: RPD), a leader in extended risk and threat detection, today announced that it has launched a new PACT Partner Program to equip partners with tools, training, and resources to meet the expanding security needs of customers in an increasingly complex global threat landscape .
The new PACT Program will deliver a supportive and structured program for partners to help customers take command of their attack surface. Working with the full channel community, including resellers, distributors, systems integrators and service providers, Rapid7 enables thousands of partners around the globe through a modernized Partner Portal, tailored engagement programs and specializations, and an all-new Partner Training Academy.
“Today’s PACT Program launch is the result of listening to and working collaboratively with our global partner community to best understand their business challenges and opportunities,” said Alex Page, vice president of global channel sales at Rapid7 and 2025 CRN Channel Chief . “We made this significant program update to ensure our partners were enabled and supported to drive maximum impact in line with their near and long-term business objectives. Together, we know we can provide our joint customers the most robust solutions to help them take command of their attack surface.”
The PACT Program includes new tiers and classifications, designed to empower and unite all partner types under a single, dynamic program. This innovative approach offers tailored engagement opportunities and sets clear performance expectations. Furthermore, valuable tier benefits will recognize and reward success, enhancing profitability and growth.
Key elements of the new program include:
- Modernized Partner Portal : Rapid7’s modernized and expanded Partner Portal offers partners deeper engagement and seamless, real-time collaboration with Rapid7 via a redesigned interface that provides training and automation to support the entire customer lifecycle. From self-service quote access and renewal dashboards, to learning paths aligned to specific points in the sales process and customer lifecycle.
- Tailored Engagement Programs and Specializations: Rapid7’s unified platform seamlessly combines proactive and reactive cyber risk management solutions so they can be efficiently scaled and customized to meet customer requirements. Partners can also benefit from two new PACT specializations, MSSP Specialization and Service Delivery Specialization, for an enhanced suite of tech resources and operational efficiencies with simplified pricing models launching later this year.
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All-New Partner Training Academy:
The new Partner Training Academy equips partners with practical skills and technical knowledge to enhance customer value. With a mission to elevate partners’ confidence in positioning solutions to match customer needs, the Partner Training Academy offers a variety of competency-based courses and certifications. Courses are tailored to the sales and pre-sales technical roles, as well as specialized curriculum, to enable partners to deliver their own post-sales services.
“Over the past few years, we’ve experienced excellent growth with Rapid7 as they’ve redefined their channel strategy—and the new PACT Partner Program marks yet another exciting step forward,” said Mark Thornberry, senior vice president, vendor management at GuidePoint Security. “As digital ecosystems become increasingly complex, attack surfaces grow, and threats evolve, the need for robust Managed Detection & Response (MDR) has never been greater. The enhancements to their 2025 Partner Program not only underscore Rapid7’s dedication to growth and innovation, but also enable us to continue delivering comprehensive SecOps strategies to our customers.”
"Our partnership with Rapid7 has been nothing short of exceptional. Over the years, we have built a strong and collaborative relationship that has fuelled remarkable growth across the UK & Ireland (UK&I). Rapid7’s cutting-edge solutions and unwavering support have been instrumental in expanding our cybersecurity offerings, empowering us to deliver world-class protection to our clients,” said Nick Brownrigg, group director, solutions architecture, Integrity360. “Beyond the UK&I, Rapid7 has played a crucial role in helping us establish a strong presence in the Nordics and successfully launch our cybersecurity services in emerging regions such as Italy, Spain, and South Africa. Their commitment to innovation and partnership has enabled us to stay ahead of evolving threats and provide best-in-class security solutions to businesses worldwide. We are proud to partner with Rapid7 and look forward to continued success together in securing organizations across the globe.”
For further information on the new Rapid7 PACT Partner Program please click HERE .
About Rapid7
Rapid7, Inc. (NASDAQ: RPD) is on a mission to create a safer digital world by making cybersecurity simpler and more accessible. We empower security professionals to manage a modern attack surface through our best-in-class technology, leading-edge research, and broad, strategic expertise. Rapid7’s comprehensive security solutions help more than 11,000 global customers unite cloud risk management with threat detection and response to reduce attack surfaces and eliminate threats with speed and precision. For more information, visit our
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Rapid7 Media Relations
Alice Randall
Director, Global Communications
[email protected]
(857) 216-7804
Rapid7 Investor Contact
Elizabeth Chwalk
Sr. Director, Investor Relations
[email protected]
(617) 865-4277