Rackspace partners with Dell Medical School to manage healthcare data infrastructure and Epic EHR systems, enhancing patient care.
Quiver AI Summary
Rackspace Technology has formed a strategic partnership with Dell Medical School at The University of Texas at Austin to provide IT infrastructure services, specifically for managing healthcare data needs, including the Epic Electronic Health Record (EHR) system. This collaboration supports Dell Med's vision of establishing a leading academic medical center in Central Texas. Rackspace will deliver a fully managed service model for the data center and Epic deployment, ensuring operational excellence and a smooth transition. The partnership aims to enhance healthcare delivery, education, and research, leveraging Rackspace’s expertise to improve patient care standards. Dell Med's future plans include creating a new academic medical center that relies solely on cloud services instead of a physical data center, with Rackspace handling critical digital infrastructure components to ensure safety and compliance.
Potential Positives
- Establishes Rackspace as a strategic IT infrastructure provider for Dell Medical School, enhancing credibility in the healthcare sector.
- The partnership supports the deployment of Epic® Electronic Health Record (EHR), indicating a significant role in transforming healthcare delivery.
- Emphasizes Rackspace's expertise in providing fully managed service models, showcasing operational excellence in handling critical healthcare data.
- Positions Rackspace to participate in future plans of a digital-first academic medical center, aligning with the growing trend of cloud-based solutions in healthcare.
Potential Negatives
- Partnership with Dell Medical School highlights reliance on third-party infrastructure, which may raise concerns about control and security of sensitive healthcare data.
- Rackspace’s role as a critical IT infrastructure provider could expose the company to significant liability risks in the event of data breaches or service outages.
- Future plans to host critical components via secure, compliant cloud services might indicate a lack of confidence in traditional, physical data centers, which could be perceived as a weakness in their service offerings.
FAQ
What is the partnership between Rackspace and Dell Medical School?
Rackspace is providing IT infrastructure as a strategic partner, hosting and managing healthcare-related data center needs for Dell Med.
How will Rackspace support Dell Med’s Epic deployment?
Rackspace will deliver a fully managed service model for the Epic Electronic Health Record system and other application workloads.
What are the goals of the Rackspace and Dell Med partnership?
The partnership aims to enhance healthcare delivery, medical education, and revolutionize patient care access and standards.
What is unique about Dell Med's digital transformation plans?
Dell Med plans to build a new academic medical center without a traditional physical data center, leveraging cloud solutions instead.
How does Rackspace enhance healthcare IT through this partnership?
Rackspace's expertise in cloud solutions aims to improve operational efficiencies and redefine how healthcare IT is delivered.
Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.
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Full Release
SAN ANTONIO, Aug. 12, 2025 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT) , a leading end-to-end hybrid cloud and AI solutions company, today announced it has partnered with Dell Medical School at The University of Texas at Austin (Dell Med) as a strategic IT infrastructure provider, hosting and managing healthcare related data center needs, including managing its Epic ® Electronic Health Record (EHR) and adjacent workloads. The strategic partnership will be part of the transformative journey to establish Dell Med as the anchor of a world-class academic medical center serving Central Texas and beyond.
As part of its digital transformation, Dell Med selected Rackspace as a strategic partner to deliver a fully managed service model for the institution’s hosted data center and Epic deployment. This partnership lays the foundation for Epic to serve as the medical center’s comprehensive EHR platform across all future clinics and hospitals.
"Partnering with Rackspace for our hosted data center needs is crucial to our continued success, and the Epic deployment will be one of the first big steps in our joint journey forward," said Michael Ryan , CIO and Chief Administrative Officer at Dell Med. "The Rackspace team will not only provide primary hosting for our Epic deployment and other application workloads but also a fully managed service model that ensures a seamless transition and operational excellence."
The partnership highlights a joint commitment to pursuing transformative initiatives that enhance healthcare service delivery, medical education and research. Leveraging Rackspace’s infrastructure and expertise in Epic deployments, Dell Med aims to revolutionize healthcare access and delivery, significantly advancing patient care standards.
"Transformative solutions like ours can significantly improve operational efficiencies, and we are proud to work alongside such a prestigious organization," said Harjott Atrii, Senior Vice President and Chief Revenue Officer for Private Cloud, Rackspace Technology. "We recognize the importance of being a trusted partner in healthcare technology, and our experience in delivering critical capabilities positions us to effectively support Dell Med’s mission, demonstrating how advanced cloud solutions can redefine Healthcare IT."
Future Plans
As part of its long-term digital strategy, Dell Med plans to build a new academic medical center without a traditional physical data center. Rackspace will host and manage critical components of the system’s digital infrastructure, including Epic and other clinical workloads, through secure, compliant cloud services designed with redundancy to support patient safety, regulatory standards and system resilience.
About Rackspace Technology
Rackspace Technology
is a leading end-to-end hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.
Media Contact:
Cheryl Amerine
[email protected]
A photo accompanying this announcement is available at: https://www.globenewswire.com/NewsRoom/AttachmentNg/c6ab793c-027c-41bc-9bcf-6387af19e24b
