S. 1666: Improving Social Security’s Service to Victims of Identity Theft Act

The bill, known as the Improving Social Security’s Service to Victims of Identity Theft Act, aims to enhance the support provided to individuals whose Social Security accounts or numbers have been compromised by identity theft. Below are the key components of the bill:

Single Point of Contact

The bill requires the Commissioner of Social Security to establish procedures that ensure any individual whose Social Security account number has been misused or whose Social Security card has been lost in transit has access to a single point of contact throughout the resolution of their case. This approach is designed to streamline communication and assistance for victims of identity theft.

Responsibilities of the Contact

The designated single point of contact will involve a team or subset of specially trained Social Security employees. Their responsibilities include:

• Coordinating with different units of the Social Security Administration to resolve the individual’s issues effectively.
• Tracking the individual's case until it is fully resolved.
• Maintaining continuity of records and case history, even if the team members change over time.
• Notifying the individual about relevant updates regarding their case as necessary.

Implementation Timeline

The changes mandated by the bill will take effect 180 days after the bill is enacted into law.

Conclusion

In summary, the Improving Social Security’s Service to Victims of Identity Theft Act is focused on providing better, more cohesive assistance to individuals whose identities have been compromised, ensuring they have a consistent contact person to help manage the complexities of resolving their issues with the Social Security Administration.

Relevant Companies

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